TheFamHub Support
Need help with TheFamHub? Use the information below for common support topics and contact.
Support Contact
Email: support@thefamhub.app
If you do not own this address yet, replace it before submitting to the App Store.
Common Issues
- If family location is not updating, confirm location permission is set to Always.
- If notifications are not arriving, confirm notifications are enabled both in iOS Settings and in the Family notification preferences.
- If Apple Calendar sync is unavailable, confirm calendar access has been granted in iOS Settings.
- If an invite link does not work, make sure the invited person opens it on a device where TheFamHub is installed and signs in first if required.
Account and Data Requests
If you need help with account access, family membership, or privacy-related questions, contact support using the address above.